By Gerald G. Mannikarote, MBBS MBA When I first started selling, it was while I was still a child. I would draw mazes and get my dad to run copies…
By Gerald George Mannikarote, MBBS MBA What’s your audience’s frequency? What’s the station that your customer is listening to? What channel should you set your dial to? I would bet…
Taking the HEAT in Customer Service Gerald George Mannikarote, MBBS MBA It’s my personal belief that no matter who you are in any company, you are a representative in that…